Resolving Tableau Invalid Filter

Resolving Tableau Invalid Filter

Issue

When you try to view a Tableau report in the portal, you receive an unknown server error similar to the one below. 


Resolution

There are 3 options for clearing this error. Try each option until you find one that works. If you cannot resolve this on your own, please reach out to support@tabsanalytics.com.  

Option 1: clearing the filters didn't work, click the filter icon to clear the report filters and clear the report cookies. 



Option 2:  Click the camera icon and change the selected view. 



Option 3: Clear the application storage. 
  1. Go to the drop-down > More Tools > Developer Tools. 


  2. Select the Application tab. 


  3. Choose Storage from the list on the left then ensure that the "include third party cookies" box is checked. Click the Clear Site Data button. 


  4. Right click the refresh button in the browser and select Empty Cache and Hard Reload.






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